MapleFAQ

One source of truth for every question your customers ask

Tenant-scoped FAQs that power your websites, MapleStudio sites, and MVT agent knowledge — free with every Maple account.

Why MapleFAQ exists

Most businesses scatter their FAQs across hardcoded HTML, support docs, agent training data, and chat scripts. When the answer changes, three of those four go stale. MapleFAQ fixes that: one entry, bound to the sites and AI agents that need it, edited once, updated everywhere.

What you get

🏢 Tenant-scoped

Every entry belongs to your account. Private by default. No data leaks across clients.

🌐 Site-aware

Bind FAQs to specific marketing pages, MapleStudio sites, or product pages. Each site shows only what it should.

🤖 Agent-aware

The same FAQs feed your MVT webchat agents as knowledge. The bot answers the same way the website does.

🌍 Multi-language

English and French built in. Add translations as JSON, render the right one based on visitor locale.

📄 Upload & AI extract

Upload a PDF or doc, let the AI extract draft Q&A pairs, review and approve. From document to FAQ in minutes.

💵 Free

Included with every Maple account. No tier, no upsell, no per-entry fee.

How it works

1

Create FAQ entries

Add Q&A pairs in your dashboard. Or upload a doc and let AI propose drafts.

2

Bind to sites & agents

Choose which marketing pages and which MVT webchat agents see each entry.

3

One source of truth

Edit once. Your sites refresh, your agents pick up the new answer on the next chat.

Free — included with every Maple account

No tiers. No quotas. No upsell. MapleFAQ is part of every plan, including the free tier.

Manage your FAQs Read the docs