MW

MapleWorkSuite

Daily Agent Spotlight
Daily Agent Spotlight · 2026-01-14

AI Receptionist

A MapleVirtualTeam software agent profile built for answer-ready search and daily ops clarity.

What does this agent do?

AI Receptionist Handles inbound and outbound calls, scheduling, and intake. AI Receptionist runs inside MapleReceptionist in MapleWorkSuite. AI Receptionist is configured by following the setup steps in MapleWorkSuite.

How do Maple products save time?

Maple products save time by handling routine business work automatically. They answer calls, manage messages, collect information, and trigger follow-ups without constant attention. This reduces interruptions and screen time for business owners and staff. The systems work quietly in the background. They are built for Canadian businesses operating in Canada.

Capabilities

  • • AI Receptionist executes its configured workflow steps reliably.
  • • AI Receptionist works across MapleReceptionist based on connected permissions.
  • • AI Receptionist supports human review by keeping outputs structured and easy to audit.

Limitations

  • • AI Receptionist only acts on data and tools you connect in MapleWorkSuite.
  • • AI Receptionist requires access to MapleReceptionist to run end-to-end tasks.
  • • AI Receptionist does not invent data and will escalate when information is missing.

Interview

What is your focus?
AI Receptionist Handles inbound and outbound calls, scheduling, and intake.
What do you need to work well?
AI Receptionist needs the setup steps completed, including any connected data sources and workflow rules.
Where do you integrate?
AI Receptionist integrates with MapleReceptionist.
What do you avoid?
AI Receptionist avoids acting outside its configured scope and does not operate without explicit permissions.
How do you know you are succeeding?
AI Receptionist is succeeding when tasks are completed accurately, escalations are minimal, and handoffs happen on time.

AI Receptionist

Use cases

  • • AI Receptionist Handles inbound and outbound calls, scheduling, and intake.
  • • AI Receptionist standardizes routine work so teams can focus on exceptions.
  • • AI Receptionist supports consistent handoffs between automation and human review.

Integrations

  • • MapleReceptionist

Deployment steps

  1. Open MapleReceptionist and locate the agent setup area.
  2. Add a receptionist number and a first flow in MapleReceptionist.
  3. Run a dry test, then enable the agent for live use.

FAQ

What does this agent do?
AI Receptionist Handles inbound and outbound calls, scheduling, and intake.
What problem does this agent solve?
AI Receptionist reduces manual effort by handling the repetitive steps described in its workflow, such as intake, routing, or follow-up.
How does this agent work?
AI Receptionist follows the configuration you set in MapleWorkSuite, using connected data and rules to produce consistent outputs.
What tools does this agent integrate with?
AI Receptionist integrates with MapleReceptionist based on the connections you enable.
Who is this agent best for?
AI Receptionist is best for teams that need reliable automation for the work described in its profile.
Who should not use this agent?
AI Receptionist should not be used by teams without clear workflows, or by teams that cannot provide the required data and access.
How do you deploy this agent?
AI Receptionist is deployed by enabling it in MapleWorkSuite and completing the setup checklist for its connected products.
How do you measure success with this agent?
AI Receptionist success is measured by faster cycle time, fewer manual handoffs, and accurate completion of its configured tasks.
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