MW

MapleWorkSuite

Support

Contact Support

Need help? We're here for you. Fill out the form below and we'll get back to you shortly.

Who gets human support

  • Paid accounts — a person handles your ticket. If your setup was never finished - or the product has never been used, not even once for testing - we open the ticket for you and get in touch.
  • Free accounts — support is automated. To reach a person, reply to any message from us and a ticket is opened.
  • Bug reports, on every plan — always reach a human, free accounts included. If something is broken, tell us and a person looks at it.

Our published response times are what a paid account can hold us to. Free accounts are welcome to write in and we do answer, but the commitment comes with a paid plan.

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Your information will be used only to process your support request. We typically respond within 24 hours.

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